Type ipconfig /release and press Enter. Type netsh int ip reset and press Enter. Type netsh winsock reset and press Enter. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:. In the search box on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes. If that doesn’t fix your connection problem, try these things: Follow the steps in the troubleshooter and see if that fixes the problem. 
Under Change your network settings, select Network troubleshooter. Select the Start button > Settings > Network & Internet > Status. Refer this article to know more information about using the HP support assistant. Let's continue with the troubleshooting steps now.įirst, update the BIOS and wireless drivers to the latest version using HP support assistant. Were there any recent windows update on the PC? Please share the product number of the PC to assist you better. You can either look to replace it/have it replaced, or get an external (plugs in via USB) WiFi card.Hey there! you for visiting the HP Support Community! A great place where you can find solutions for your issues, with help from the community! If this doesn't work, test seeing if your laptop will connect via Ethernet. 
Type in the password and click the "connect" button. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Click on the available network that you want to access and select "connect".Ĩ. Once the computer is fully reloaded, scan for the "Wi-Fi networks".ħ.
After doing this, close the open windows and reboot the computer.Ħ. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.ĥ. Now click on "Manage Wireless Networks".Ĥ. Next go to "Network and Internet" and then "Network and Sharing".ģ. If it still won't, try the following.įirst, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:Ģ. Then once it is fully up, reboot your computer. Some devices more easily connect/stay connected. While other device may still be connected, that doesn't mean that the modem/router isn't the issue.
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